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Need
to return a product?
To return a product at Infinity Micro, you will need to request a Return
Merchandise Authorization (RMA) number through our returns department.
NO returns of any type will be accepted without an RMA. We encourage you
to first contact the manufacturer directly to expedite the return.
Step-by-Step Instructions
on how to return products.
To request a return:
Please eMail: here.
Monday - Friday: 8:30 a.m. - 6:00 p.m. PT
The following information
is needed to authorize your return:
- Customer name
- Account number
And/or
- Infinity-Order Confirmation number.
- Item serial number(s)
- Nature of the problem
All Sales Are Final, Infinity
Micro accepts returns on merchandise from select manufacturers within
7 days With a 14% Restocking fee. Original shipping and handeling charges are not refunded on returned
items. Customers are responsible for all shipping charges on items returned
to Infinity Micro.
Returns within 7 days from the invoice date
may be accepted for repair or replacement at Infinity Micro's discretion.
Please be aware that specific manufacturers have more restrictive return
policies. Click here to view the complete
Return Policy.
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